Peer Support in the Douglas and Jewish General Hospital ERs
AMI-Quebec offers information and support to caregiving families who go to the Emergency room of the Douglas Institute or the Jewish General Hospital with a relative or friend in crisis. A family peer support worker with caregiving experience meets one on one with families. Their role is to listen and support caregiving families going through a time of crisis. Depending on the needs of the caregivers, they may share coping skills or orient them toward additional useful resources in their community. Based on their own experience and on their knowledge of the hospital organization they can also provide information about the hospital treatment units, the role of an emergency unit, privacy laws, rights of patients, and court order procedures.
For more information about the Family Peer Support Service in the ER, call AMI-Quebec: 514-486-1448.
Peer Support in the ER is a project piloted by AMI-Quebec in partnership with the Douglas Mental Health University Institute and the Jewish General Hospital.
Caregiver Advocate at St. Mary’s
This two-year pilot project is making our help available to caregivers of elderly patients arriving at St. Mary’s Hospital in a medical condition.
Our work is mainly focused on caregivers to individuals suffering with mental illness. The two principal goals are (1) to support caregivers so they can best fulfil their caregiving responsibilities; (2) to help caregivers protect and sustain their own wellbeing. Sustaining one’s own health is critical for any caregiver – we know that caregiving can seriously tax the health of the caregiver, both physically and mentally.
The St. Mary’s project has a different slant than our usual work. Here we offer support to caregivers of elderly patients who are treated in the hospital for a medical condition and are expected to return home upon discharge. The information, guidance and support we offer are expected to help caregivers carry out their responsibilities without compromising their own health.
The project is funded by L’Appui Montréal, an organization that works with caregivers of seniors. Many caregivers of seniors are elderly themselves and sorely need the support our project offers. The project is being evaluated throughout its duration in order to determine its effectiveness.